The Daily Grind Cafe

Accessibility Statement for The Daily Grind Cafe

The Daily Grind Cafe is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Our Commitment to Accessibility

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our website is designed with the following accessibility guidelines in mind:

  • Web Content Accessibility Guidelines (WCAG): We strive to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
  • Assistive Technologies: We are continually testing our website with assistive technologies such as screen readers, screen magnifiers, and speech recognition software to ensure compatibility and usability.
  • User Feedback: We value your feedback and are committed to making improvements based on your suggestions. Please contact us if you encounter any accessibility barriers on our website.

Measures to Support Accessibility

The Daily Grind Cafe takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement. We believe accessibility is not just a technical requirement, but a fundamental aspect of creating a welcoming and inclusive environment for all our customers, both online and in our physical Seattle location.
  • Provide accessibility training for our staff. Our web development and content creation teams receive ongoing training on accessibility best practices and WCAG guidelines. This ensures that accessibility is considered throughout the design and development process.
  • Assign clear accessibility targets and responsibilities. We have designated an Accessibility Coordinator, Elara Vance, who is responsible for overseeing accessibility efforts and ensuring that our website meets accessibility standards. You can reach Elara at [email protected] or by calling (206) 555-3475.
  • Employ formal accessibility quality assurance methods. We conduct regular accessibility audits using automated testing tools and manual reviews by accessibility experts. These audits help us identify and address any accessibility issues on our website.

Specific Accessibility Features

We have implemented several features to enhance the accessibility of our website, including:

  • Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate. For example, we use headings (<h1> to <h6>) to organize content and lists (<ul> and <ol>) to present related items.
  • Alternative Text for Images: All images on our website have descriptive alternative text (alt attributes) that convey the meaning and context of the image to users who cannot see them.
  • Keyboard Navigation: Our website is fully navigable using a keyboard. Users can use the Tab key to move through interactive elements and the Enter key to activate them.
  • Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making it easier for users with low vision to read our content. We maintain a contrast ratio of at least 4.5:1 for normal text and 3:1 for large text, as recommended by WCAG 2.1.
  • Resizable Text: Users can increase or decrease the text size on our website using their browser settings. Our website is designed to be responsive and adapt to different text sizes without losing functionality or readability.
  • Clear and Consistent Navigation: We have designed our website with a clear and consistent navigation structure to help users find the information they need quickly and easily. Our main navigation menu is located at the top of each page and includes links to our most important pages.
  • Forms with Accessible Labels: All form fields on our website have clear and descriptive labels that are associated with the corresponding input elements. This helps users understand the purpose of each field and enter the correct information.
  • Video Captions and Transcripts: All videos on our website include captions and transcripts, making them accessible to users who are deaf or hard of hearing.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations on our website. We are aware of the following potential issues and are working to address them:

  • Third-Party Content: Some content on our website may be provided by third-party vendors. While we encourage our vendors to follow accessibility best practices, we cannot guarantee that all third-party content will be fully accessible.
  • Older Documents: Some older documents on our website may not be fully accessible. We are working to update these documents or provide accessible alternatives.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any accessibility barriers. You can contact us in the following ways:

  • Email: [email protected]
  • Phone: (206) 555-2363
  • Postal Address: 2301 1st Ave, Seattle, WA 98121

We try to respond to feedback within 5 business days.

Formal Complaints Procedure

If you are not satisfied with our response to your feedback, you may file a formal complaint with our Accessibility Coordinator. To file a complaint, please send a written statement outlining the accessibility issue you encountered and the steps you have taken to resolve it. We will investigate your complaint and provide you with a written response within 10 business days.

If you are still not satisfied with our response, you may file a complaint with the U.S. Department of Justice Civil Rights Division.

Date of Statement

This statement was last updated on October 26, 2024.